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Pegasus Refund & Compensation Guide

Pegasus flight delay compensation. Pegasus flight cancellation compensation. Learn how to get full refund from Pegasus, refund policy specifics and how to claim Pegasus compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Pegasus is a low-cost airline from Turkey. Even though it isn’t a European or British airline, there are two European regulations that apply to most Pegasus flights departing from European airports – EC261 and the UK261. Every time your Pegasus flight is delayed for 3 or more hours, cancelled less than 2 weeks before departure or overbooked, you may be entitled to EU or UK flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM PEGASUS

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Pegasus Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Every time Pegasus flight departing from Europe reaches its destination airport 3 or more hours late, and the delay is due to the airline’s fault, you may be entitled to EU or UK flight delay compensation. In Europe, you can get up to 600 euro for delays like this. For example, technical problems with airplane are considered airline’ s fault (you can get compensation from Pegasus).

Euro banknotes - small

Pegasus Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

Every time Pegasus cancels a flight from Europe, you have a right to a choice between a full refund and a free alternative flight. In this case, it doesn’t matter what is the reason behind flight cancellation. If a flight is cancelled, the airline must act accordingly. These rules apply to all flights departing from European airports (EU, EEA, UK). In some cases, you may also have a right to EU / UK flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km